Reservation FAQ and Policies

CEDAR CREST INN POLICIES

Check-in time is between 3pm and 5pm daily. Check-out is by 11am daily.

Special arrangements may be made for late arrivals after 5pm. Please contact the Inn directly, prior to your arrival date, to schedule your late check-in.

Early check-in policy - If you would like to check-in before 3pm, please contact the Inn directy, prior to your arrival. This request is based on availabilty; if we are able to accommodate an early check-in, there will be a $25 fee added to your reservation.

After the challenges brought by Hurricane Helene, we’re here and ready to welcome you back!

Our new Continental Breakfast will be offered from 8:30am - 9:30am daily. Each morning, we’ll be offering locally roasted Dynamite coffee and an assortment of hot teas to start your day, along with breakfast options including yogurt parfaits with house-made granola, fresh berries, fruit, hard boiled eggs, and an assortment of bagels and pastries.

Cedar Crest Inn operates on a 14 day cancellation notice for all direct bookings.
 • If you wish to cancel prior to the 14 days before arrival, there will be a $50 fee per room and the remainder of your deposit will be refunded to your credit or debit card. Please allow 3-5 business days for the refund to reflect.
 • Cancellations within 14 days of arrival will not receive a refund. You may choose to either move your reservation to a later date or receive a credit certificate for the total cost of your reservation. Credit certificates can be transferred.

Cancellations/Changes for Direct Bookings only -

Our cancellation policy is as follows: If a cancellation is received more than 72 hours prior to your arrival date, your deposit will be refunded to your credit/debit card less a $50.00 processing fee per room. In the event the cancellation is received less than 72 hours prior to your arrival, we allow you to either move your reservation dates, or we will issue a gift certificate for the full amount of your deposit. Early departures or no-shows are considered cancellations and are treated in accordance with the described policy.

***Please see cancellation details on your reservation if you have booked through a third-party site. Guests who have reserved accommodations with a third-party affiliate, such as Expedia and Booking.com , will need to reach out to them to initiate any cancellations or changes to their reservation. Gift Certificates are not issued to third-party reservations, and the cancellation policy is non-negotiable.

As a small business with limited resources, we must strictly adhere to the cancellation policy. If you are uncertain about your ability to keep your reservation, we strongly recommend that you consider trip insurance. You can acquire trip insurance at www.travelguard.com or through other insurers.
Additional Fees - We impose a convenience fee of 0.5% on the amount of all card transactions.
Facility Fee -Our $15 facility fee (per reservation) is a small daily charge that helps us maintain and provide a range of amenities to enhance your stay.


***All nightly room rates listed are for double occupancy.***
Each additional person, over double occupancy, is $30 per person/per night. The extra fees will be added to your reservation, once we have received the reservation email.

*Two-night minimum exists on most weekends. We operate on weekend rates for all rooms during October and December. One-night weekend reservations may be accommodated, if available - example: If someone books a Thursday & Friday, we will happily release the Saturday for a one-night stay.

Pets are not allowed in the Main Inn and Carriage House rooms. Our Guest Cottage is pet friendly. Pet fee of $50 per pet is required; a maximum of 2 pets are allowed.

Children Policy: Children under the age of 12 are typically not permitted. If you would like to travel with a child under the age of 12, please call us directly to see if arrangements can be made.

Smoking: Smoking is not permitted inside the Inn or on the porches. We do, however, have a designated smoking area. If you smoke inside a room, there will be a cleaning fee of $250 charged after check-out.

Damages to linens, towels and room - will result in additional charges for each item.

We accept all major credit cards. Checks and cash will not be accepted.

ARRIVAL TIMES
3:00 PM - 5:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
At the time of booking, 50% of the reservation balance will be collected. Payment for all retail items and gift certificates will also be collected. Applies to: all reservations.


CHILDREN & PETS
Children are not allowed. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.